Frequently asked questions

Could I put my own logo on it?

Sure ,customers’ logo can be made by silk printing on top or side

How can i buy resistance loop bands from your company?

We strive to provide the 100% satisfy customer service!

we will answer questions within 12 hours to sales@cheapromo.com  If you need help immediately, please do not hesitate to contact us by phone +86 153 0371 1373

Are you a manufacturer or a trading company?

We are a company with integration of industry and trade.

Can I get a mock up before ordering ?

Sure, please send your logo artwork in Ai or Eps format. we will make mock up within 24 hours for approve

Minimum order quantity?

100 pcs, we accept any of your orders, trial order is also OK

Can you do pantone color?

of course, we can do  pantone match color to match your brand color, simply send us your logo artwork -Eps / Ai format, we will reply and make mock up before orderings

Do you offer free samples?

yes, we could send you random samples from our previous clients for check , samples is free, buyer will pay the shipping cost by DHL or UPS.

while you could buy custom sample with your design is available, custom sample time 7 days. logo set up cost need prepaid

Special Features?

  • Standards:  CE, ASTM
  • custom logo/ color/ packaging

What is turnaround ?

we can always buy message button and we will meet your deadline with fast shipping options,

500 – 1000 qty 20 days

1000 – 3000 qty 25 days

For quantity above 5000, please contact our sales team

what is the payment method?

we accept paypal, T/T bank transfer , credit card

what is the shipping cost?

shipping cost is base on your order quantity,  we will send you quote including shipping cost.

shipping time 5 -7 days by DHL / UPS

what if i need rush delivery?

yes, rush service is available